AccessEz Accessibility Statement

AccessEz is dedicated to improving accessibility for all users, including those with disabilities. We are continuously working to enhance our app and ensure it meets accessibility standards and guidelines, striving to offer an inclusive browsing experience for everyone.

Conformance Status

This app follows the Web Content Accessibility Guidelines (WCAG) 2.1, which are categorized into three levels: Level A, Level AA, and Level AAA. While AccessEz strives to meet the highest standards, it is currently partially compliant with WCAG 2.1 Level AA.

Technical Information

AccessEz is fully compatible with Shopify environments. The app is built using the following technologies:

  • HTML
  • CSS
  • JavaScript
  • Node.js
  • MongoDB

AccessEz Features

The app provides a range of accessibility features that allow for an optimized and inclusive user experience. Here is a list of features available:

  • Select Language: Choose from multiple language options to adjust the widget to your preferred language.
  • Highlight Links: This feature highlights links for better visibility and navigation.
  • Bigger Text: Increases text size for better readability.
  • Contrast: Adjusts contrast for users who need a higher visual distinction.
  • Text Spacing: Modify the spacing between text for better readability.
  • Pause Animations: Enables users to pause animations that could be distracting.
  • Hide Images: Hides images for users who prefer a text-only experience.
  • Line Spacing: Adjusts the line spacing for improved reading clarity.
  • Highlight Headings: Headings are highlighted for easier navigation.
  • Reading Mask: Adds a reading mask to help focus on specific content.
  • Reading Guide: A guide is added to help with reading text.
  • Brightness: Adjusts the brightness of the content to suit the user's preference.
  • Saturation: Controls the saturation of colors for better visibility.
  • Dyslexia Friendly: Adjusts font styles to aid those with dyslexia.
  • Mute Sounds: Mutes sound on the website for those with hearing sensitivity.
  • Text Alignment: Customize text alignment for easier reading.
  • Big Cursor: Enlarges the cursor for easier navigation.
  • Text to Speech: Allows the website content to be read aloud.
  • Voice Navigation: Enables voice navigation for a hands-free experience.

Notes & Feedback

We are committed to providing regular updates to improve the accessibility of AccessEz. We value feedback from all users and encourage you to let us know if you encounter any issues or have suggestions.

Please note that we cannot address accessibility concerns related to third-party websites, but we are happy to assist you in contacting these websites if necessary. For any issues encountered with linked sites, we recommend reaching out directly to those site owners.

We continually strive to make the web more accessible and inclusive for everyone, and we are dedicated to improving the features offered by AccessEz.

RAINBOW LOOM USA WEBSTORE

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us by replying to the order confirmation email. If the reason for the return is a result of our mistake, we’ll send you a free return shipping label as well as instructions on how and where to send your package. Otherwise, you are responsible for the return shipping cost.

Please note that the rubber band colors depicted on our website may vary from the actual colors due to digital color processing and your computer monitor, tablet, or smartphone display settings. In addition, there may be some production batch-to-batch color variations. We suggest you purchase your rubber bands at brick and mortar stores where you can physically inspect the colors if you need to match exact colors. If you have purchased from our website and the colors are not what you had expected, you may return the bands to us according to the above return procedures.

If your package is returned to us due to undeliverable address or being unclaimed, we will refund the product cost only (minus shipping cost).

You can always contact us for any return question at Contact Us – Rainbow Loom USA Webstore.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.