Tax Matters

Sales Tax in USA:

We are required to collect sales tax for shipments to the following U.S. states: Georgia, Illinois, Indiana, Kansas, Louisiana, Maryland, Michigan, Minnesota, New Jersey, North Carolina, Ohio, Utah, and Virginia.  If you are a tax-exempt entity in one of these states, please create an account on our website and send your tax-exempt certificate to webstore@rainbowloom.com.  We will update your account with tax-exempt status after we have received your tax-exempt certificate.  Please do not place your order until your account has been updated because we are unable to refund sales taxes on previously placed orders.

International Orders (outside USA):

Customs brokerage fee is included in the shipping cost (prepaid by us).  However, duty and taxes (e.g. import tax, value-added tax, and GST tax) and handling fee to collect the duty and taxes may apply before or upon delivery in some countries. You will be responsible for the additional fees, duty, and taxes.  We are unable to refund your money if the package is discarded by your government or carrier due to your failure to pay the duty and taxes.  If the package is returned to us, we will refund your money minus all shipping costs. 

Shipments to Brazil may require a Brazilian Tax ID (CPF) number.